About Consumer Directed Care
Consumer directed care is a philosophy that puts you in control of deciding what care, support and clinical services that you would like to have to remain living independently at home.
Across the industry the Government has asked all home care package providers to ensure that our clients are in control of their home care packages and to support them to make their own choices about the care and services that they want.
In learning about home care packages, no doubt you have come across the term 'consumer directed care', or CDC quite a bit.
We fundamentally and completely agree with the principles behind consumer directed care, and have always delivered services in this way to our clients.
Sometimes providers will use the term 'consumer directed care' to describe home care packages, and will refer to the packages as CDC packages or similar. If you have come across this, keep in mind that a home care package or a CDC package are referring to the same program.
Our clients are at the centre of everything we do at Clarence Estate Home Care, and as part of that we will always ensure that you have enough information to exercise choice wherever you can.